Shipping

Mall of Mars Shipping Guidelines 🚀🌌

Welcome to Mall of Mars, where your interplanetary shopping experience is our priority! Below are our shipping guidelines to ensure your orders from the cosmos reach you in a timely and efficient manner.

1. Order Processing:

  • Orders are processed promptly within 24 hours of being placed. Our team works diligently to ensure your items are prepared for shipment swiftly.
  • Please note that order processing times may vary during peak seasons or due to unforeseen circumstances. Rest assured, we strive to minimize any delays and keep you informed throughout the process.

2. Delivery Times:

  • Delivery times depend on the shipping method selected and the destination of your order.
  • For standard shipping within the Martian orbit, please allow 5-9 sols (Martian days) for delivery.

3. Tracking Your Order:

  • Stay updated on your order's journey through the cosmos with our real-time tracking feature.
  • Once your order ships, you'll receive a confirmation email with tracking information, allowing you to monitor its progress from our warehouse to your doorstep.

4. Shipping Costs:

  • Shipping costs are calculated based on the selected shipping method, the weight of your order, and the delivery destination.
  • Rest assured, we strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.

5. International Shipping:

  • Mall of Mars proudly offers international shipping to select celestial bodies beyond Mars.
  • International delivery times may vary depending on customs regulations and local postal services. Please allow additional time for delivery to non-Mars destinations.

6. Customer Support:

  • Have questions or need assistance with your order? Our friendly customer support team is here to help!
  • Contact us via email, call, or holographic projection for personalized assistance with any shipping inquiries or concerns.

At Mall of Mars, we're committed to making your shopping experience out of this world. From order processing to delivery, we're dedicated to ensuring your celestial treasures reach you safely and swiftly. Thank you for choosing Mall of Mars for all your interplanetary shopping needs!

Explore. Shop. Conquer the Cosmos. 🪐🌟